Frequently Asked Questions

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Answers to Common Questions

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FAQ about Services

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Established in 2001, Epart has been creating web pages based on WordPress, and solving problems within websites. We have served for production and maintenance of more than 5,000 websites by now.

A 100% no questions asked money back guarantee is available within 30 days of purchase.
Of course, as mentioned, we offer free services for a month.
Website hosting services are set up immediately. But other services will be set up in one day.
We accept credit/debit cards (Visa, MasterCard, Discover, AmEx) and PayPal payments.
We do not provide additional coupons or manual discounts. This allows us to give fair pricing to all of our customers and provide the best customer service and product possible.
We offer additional services and it can be found here
We support you through email (support@epart.com), tickets and chat services.

Technical FAQ

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Yes, our hosting comes packed with the world's best control panel, cPanel.
In order to get your site on https protocol, you can order a shared or a dedicated SSL certificate, so you can connect your website via an encrypted protocol SSL https.
If you do not have access to your homepage, please check domain expiration / hosting expiration / traffic exceeding.
Check out php.ini max_input_vars / max_execution_time / memory_limit using Cpanel.
We back up it once a week.
We can change your password. But it costs a little.
We have name servers ns1.epart.com and ns2.epart.com. We recommend using the domain agent's name server. It's easy to transfer domains.
You can use ftp with Cpanel and Filezilla.

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